At Brooks, estate agency runs in the family. Founded by brothers James and Robert, their nephew Ben, and with a team that feels like family, we’ve built our business on honesty, integrity, and exceptional service as an independent estate agent in Streatham.
For over 15 years, we’ve been at the heart of Streatham’s property market, helping people start new chapters. We know every street, every hidden gem, and what makes this area special. It’s why we consistently achieve the highest percentage of sales in SW16.
Our People
At Brooks, we pride ourselves on having a highly skilled and dedicated team of real estate professionals. Our team is composed of experienced agents and support staff who are passionate about helping you achieve your property goals.
Robert Brooks
Director
Robert brings 20 years of agency experience working across SW and SE London in various management roles. Robert has jointly headed up Brooks Estate Agents with his brother, James, since they founded the business 15 years ago.
James Brooks
Director
James has been working in and around Streatham for the past 25 years leading some of the most successful offices in the area. James set up Brooks Estate Agents with his brother, Robert, 15 years ago, taking the business from strength to strength.
Ben Nicoll
Sales Director
Ben has been working in property for the past 10 years and for the last five years, exclusively in SW London. Ben, who is nephew to James and Robert, lives in Streatham and is a huge advocate of the area, bringing a wealth of experience and local knowledge.
Jade Casha
Lettings Manager
With 18 years of experience in the property industry, Jade has developed a deep understanding of the lettings market and a reputation for providing expert advice and exceptional service. Since joining Brooks in 2013, she has consistently demonstrated her commitment to helping clients navigate the complexities of the lettings process with ease and confidence.
Holly Naegeli
Senior Negotiator
Holly is our Senior Lettings Negotiator and has been working alongside Jade since 2019, having previously been part of our Property Management team. She’s known for her clear communication, quick response times, and friendly, professional manner. Holly supports clients and tenants throughout the rental process with consistency and care.
Shaz Khan
Negotiator
Shahzaib is our negotiator and he has been in the office for 2 years. Ever since he moved to England he has always lived in south and has good local knowledge. He brings a cultural touch of 3 major languages and works efficiently with all sorts of clients. His key strengths are communication, attention to detail and tailoring the needs of our customers.
Paulina Hofman
Operations Manager
Paulina has lived in SW for over 15 years and brings a strong local knowledge to her role. As our Operations Manager, she plays a key role in onboarding new sales instructions, ensuring a smooth start for our clients. Drawing on her background in lettings and property management, Paulina also oversees tenancy renewals and supports our Property Management team with routine inspections. Her calm, detail-focused approach helps keep everything running seamlessly behind the scenes.
Aggie Squire
Assistant Property Manager
Aggie is very proud to be the first employee at Brooks, and she joined them in 2010. As a property manager assistant, she supports landlords and tenants with maintenance coordination. She is focused on organisation and good communication to ensure smooth and productive workflows.
Find out how much your home is worth
Curious about the value of your property? At Brooks Estate Agents, we offer a free and no-obligation property valuation service. Our experienced valuers will assess your property’s market value based on factors such as its location, size, condition, and recent sales in the area.
EXCELLENT Based on 297 reviews Posted on Lindi Hlanze23/02/2026Trustindex verifies that the original source of the review is Google. I am very happy to come back to Brooks to manage my flat after a few years. They have a personal approach and have been very efficient in securing tenants and informing me of the new requirements as a landlord. I’d recommend their lovely team!Posted on Concept 196222/02/2026Trustindex verifies that the original source of the review is Google. I have been collaborating with Jade and Holly from the Rentals Team, and it was a positive experience. They were super helpful, professional and their experience of the Rentals space made the entire process easy. Thank you Brooks!Posted on Rizwan Khan18/02/2026Trustindex verifies that the original source of the review is Google. Absolutely outstanding service from start to finish! Shaz from Brooks has been incredible throughout the entire process — professional, proactive, and always on hand to help. He made everything feel smooth and stress-free. Even my occasional interactions with Ben were fantastic — friendly, professional, and equally helpful. I genuinely can’t recommend them highly enough and wouldn’t hesitate to recommend Brooks to friends and family.Posted on Christopher Kelly17/02/2026Trustindex verifies that the original source of the review is Google. Suburb service. Negotiated a good price for me and kept me informed throughout the process. I felt they had my interests all alongPosted on Poppy Moorcroft16/02/2026Trustindex verifies that the original source of the review is Google. I am a first time buyer and have just moved into a property in Streatham. The purchase was handled by Brooks Estate Agents and I had a very positive experience with them. Ben kept me informed of the progress throughout and was always available to answer any questions I had. Very professional and lovely to deal with. Thank you!Posted on Orrett Miller11/02/2026Trustindex verifies that the original source of the review is Google. We recently purchased our new home from Brooks Estate agents. We had viewed lots of properties via other large chain Estate Agents and from our first initial contact for a viewing to finally exchanging, Shaz has been an amazing support throughout the process whilst also patient. Buying a house is one of the most stressful situations in life, but Shaz being at the end of a WhatsApp message and responsive throughout the process was definitely great at reducing our stress and is clearly skilled at chasing solicitor's!!. My wife and I, would like to say a massive thank you to Shaz and the team at Brooks.Posted on Jacqueline X11/02/2026Trustindex verifies that the original source of the review is Google. Thank you so much Shahzaib for helping us through the sale of my parents. I would highly recommend Brooks for their professionalism and knowledge in the estate agent business. Everyone in the office was helping, well mannered and cheerful. Wishing you all good luck in your next venture .Thank you shaz and brooks.Posted on Ben Clare05/02/2026Trustindex verifies that the original source of the review is Google. Very easy to deal with, very helpful. Holly was more than happy to handle my constant stream of questions and responded very promptly. Very professional, good clarity and a lot better than other agents I've dealt with!Posted on Zachary Gottlieb05/02/2026Trustindex verifies that the original source of the review is Google. I've had an absolutely stellar experience from start to finish renting my property with Brooks.. From patiently walking me through new regulations, to being extremely reasonable on pricing and generally highly proactive, I honestly can't remember working with a better estate agent, and I've worked with a few. A special shoutout to Jade and Holli who have both been an absolute pleasure. I expect I'll be staying with them for many years (until I need their help when I finally wish to sell!)