At Brooks, estate agency runs in the family. Founded by brothers James and Robert, their nephew Ben, and with a team that feels like family, we’ve built our business on honesty, integrity, and exceptional service as an independent estate agent in Streatham.
For over 15 years, we’ve been at the heart of Streatham’s property market, helping people start new chapters. We know every street, every hidden gem, and what makes this area special. It’s why we consistently achieve the highest percentage of sales in SW16.
Our People
At Brooks, we pride ourselves on having a highly skilled and dedicated team of real estate professionals. Our team is composed of experienced agents and support staff who are passionate about helping you achieve your property goals.
Robert Brooks
Director
Robert brings 20 years of agency experience working across SW and SE London in various management roles. Robert has jointly headed up Brooks Estate Agents with his brother, James, since they founded the business 15 years ago.
James Brooks
Director
James has been working in and around Streatham for the past 25 years leading some of the most successful offices in the area. James set up Brooks Estate Agents with his brother, Robert, 15 years ago, taking the business from strength to strength.
Ben Nicoll
Sales Director
Ben has been working in property for the past 10 years and for the last five years, exclusively in SW London. Ben, who is nephew to James and Robert, lives in Streatham and is a huge advocate of the area, bringing a wealth of experience and local knowledge.
Jade Casha
Lettings Manager
With 18 years of experience in the property industry, Jade has developed a deep understanding of the lettings market and a reputation for providing expert advice and exceptional service. Since joining Brooks in 2013, she has consistently demonstrated her commitment to helping clients navigate the complexities of the lettings process with ease and confidence.
Holly Naegeli
Senior Negotiator
Holly is our Senior Lettings Negotiator and has been working alongside Jade since 2019, having previously been part of our Property Management team. She’s known for her clear communication, quick response times, and friendly, professional manner. Holly supports clients and tenants throughout the rental process with consistency and care.
Shaz Khan
Negotiator
Shahzaib is our negotiator and he has been in the office for three years. Ever since he moved to England he has always lived in south and has good local knowledge. He brings a cultural touch of 3 major languages and works efficiently with all sorts of clients. His key strengths are communication, attention to detail and tailoring the needs of our customers.
Paulina Hofman
Operations Manager
Paulina has lived in SW for over 15 years and brings strong local knowledge to her role. As our Operations Manager, she plays a key role in onboarding new sales instructions, ensuring a smooth start for our clients. Drawing on her background in lettings and property management, Paulina oversees rent reviews and supports our Property Management team with routine inspections. She also manages the day to day running of the office and provides operational and marketing support. Her calm, detail-focused approach helps keep everything running seamlessly behind the scenes.
Aggie Squire
Assistant Property Manager
Aggie is very proud to be the first employee at Brooks, and she joined them in 2010. As a property manager assistant, she supports landlords and tenants with maintenance coordination. She is focused on organisation and good communication to ensure smooth and productive workflows.
Find out how much your home is worth
Curious about the value of your property? At Brooks Estate Agents, we offer a free and no-obligation property valuation service. Our experienced valuers will assess your property’s market value based on factors such as its location, size, condition, and recent sales in the area.
EXCELLENT Based on 312 reviews Posted on Google Jake Hodgson01/07/2026Trustindex verifies that the original source of the review is Google. Brooks are a wonderful small independent agency, who helped me let my property in Streatham. Their knowledge of the market and support through the recently changing lettings landscape was extremely valuable and helpful.Posted on Google Cait26/06/2026Trustindex verifies that the original source of the review is Google. We recently moved into a rental flat managed by Brooks in Streatham and had a fantastic experience with them. Holly and Jade in particular were really helpful when it came to moving in and answering any questions we had during the process. Would highly recommend 🌟Posted on Google Hannah25/06/2026Trustindex verifies that the original source of the review is Google. The Brooks team are great, super helpful and friendly. Holly made the entire process stress free and easy.Posted on Google Jack Theophanous24/06/2026Trustindex verifies that the original source of the review is Google. I am a first time buyer who has been lucky enough to be guided through the whole process by Holly. She offered highly efficient and empathetic support from the first viewing with Brooks all the way to completion day. I felt that Holly was often the only person I could rely on while navigating between solicitors and mortgage brokers, which was really appreciated being someone new to it all. She showed why it’s vital to have a competent agent on your case. I would recommend Brooks to anyone who wants a personable and effective estate agent you can depend on.Posted on Google Clare Allsopp24/06/2026Trustindex verifies that the original source of the review is Google. Our dealing with Hollie at Brooks was brilliant from start to finish. Very friendly, good communication and quick turnaround to complete our tenancy agreement. We are very happy in our new home. Thank you!Posted on Google Richard Voogt23/06/2026Trustindex verifies that the original source of the review is Google. Thanks to Holly Naegeli and the team from Brooks for all their help in my property search. Holly is very professional yet approachable and always got back to me quickly with any enquires I had.Posted on Google Luke Richardson29/05/2026Trustindex verifies that the original source of the review is Google. I’m a tenant in a Brooks property and Aggie has been absolutely fantastic throughout the tenancy. We have just had to deal with a big leak and she was incredibly responsive, always quick to reply and keeps you updated every step of the way, which makes a huge difference when any issues arise. Nothing ever feels like too much trouble, and she has a real talent for coordinating things smoothly and getting stuff done without unnecessary stress or delays. I’ve felt very well looked after as a tenant and it’s made renting through Brooks a really positive experience.Posted on Google Rosy Napper18/05/2026Trustindex verifies that the original source of the review is Google. We are so happy with the service we received from Brooks. Shaz was friendly, professional and kept us updated throughout, even taking it upon himself to chase third parties which helped to speed up the process. We could not recommend Brooks enough, thank you for all your help with buying dream first home!Posted on Google Emily Milton03/04/2026Trustindex verifies that the original source of the review is Google. I have just completed my move in to my new rental working with Holly at Brooks. Such an easy, efficient and professional process. Really delighted with my new flat. Thanks BrooksPosted on Google Mark Knoop31/03/2026Trustindex verifies that the original source of the review is Google. I have to say my experience of estate agents in the past has not been all that positive but I'm so happy after moving in to a property managed by Brooks that I felt compared to share here. Jade and Holly have been absolutely wonderful managing the process super quickly and have been so helpful with all those little issues that crop up when moving into a new house. Really great service and a very pleasant surprise. Thanks!