At Brooks, estate agency runs in the family. Founded by brothers James and Robert, their nephew Ben, and with a team that feels like family, we’ve built our business on honesty, integrity, and exceptional service as an independent estate agent in Streatham.
For over 15 years, we’ve been at the heart of Streatham’s property market, helping people start new chapters. We know every street, every hidden gem, and what makes this area special. It’s why we consistently achieve the highest percentage of sales in SW16.
Our People
At Brooks, we pride ourselves on having a highly skilled and dedicated team of real estate professionals. Our team is composed of experienced agents and support staff who are passionate about helping you achieve your property goals.
Robert Brooks
Director
Robert brings 20 years of agency experience working across SW and SE London in various management roles. Robert has jointly headed up Brooks Estate Agents with his brother, James, since they founded the business 15 years ago.
James Brooks
Director
James has been working in and around Streatham for the past 25 years leading some of the most successful offices in the area. James set up Brooks Estate Agents with his brother, Robert, 15 years ago, taking the business from strength to strength.
Ben Nicoll
Sales Director
Ben has been working in property for the past 10 years and for the last five years, exclusively in SW London. Ben, who is nephew to James and Robert, lives in Streatham and is a huge advocate of the area, bringing a wealth of experience and local knowledge.
Jade Casha
Lettings Manager
With 18 years of experience in the property industry, Jade has developed a deep understanding of the lettings market and a reputation for providing expert advice and exceptional service. Since joining Brooks in 2013, she has consistently demonstrated her commitment to helping clients navigate the complexities of the lettings process with ease and confidence.
Holly Naegeli
Senior Negotiator
Holly is our Senior Lettings Negotiator and has been working alongside Jade since 2019, having previously been part of our Property Management team. She’s known for her clear communication, quick response times, and friendly, professional manner. Holly supports clients and tenants throughout the rental process with consistency and care.
Shaz Khan
Negotiator
Shahzaib is our negotiator and he has been in the office for three years. Ever since he moved to England he has always lived in south and has good local knowledge. He brings a cultural touch of 3 major languages and works efficiently with all sorts of clients. His key strengths are communication, attention to detail and tailoring the needs of our customers.
Paulina Hofman
Operations Manager
Paulina has lived in SW for over 15 years and brings strong local knowledge to her role. As our Operations Manager, she plays a key role in onboarding new sales instructions, ensuring a smooth start for our clients. Drawing on her background in lettings and property management, Paulina oversees rent reviews and supports our Property Management team with routine inspections. She also manages the day to day running of the office and provides operational and marketing support. Her calm, detail-focused approach helps keep everything running seamlessly behind the scenes.
Aggie Squire
Assistant Property Manager
Aggie is very proud to be the first employee at Brooks, and she joined them in 2010. As a property manager assistant, she supports landlords and tenants with maintenance coordination. She is focused on organisation and good communication to ensure smooth and productive workflows.
Find out how much your home is worth
Curious about the value of your property? At Brooks Estate Agents, we offer a free and no-obligation property valuation service. Our experienced valuers will assess your property’s market value based on factors such as its location, size, condition, and recent sales in the area.
EXCELLENT Based on 303 reviews Posted on Emily Milton03/04/2026Trustindex verifies that the original source of the review is Google. I have just completed my move in to my new rental working with Holly at Brooks. Such an easy, efficient and professional process. Really delighted with my new flat. Thanks BrooksPosted on Mark Knoop31/03/2026Trustindex verifies that the original source of the review is Google. I have to say my experience of estate agents in the past has not been all that positive but I'm so happy after moving in to a property managed by Brooks that I felt compared to share here. Jade and Holly have been absolutely wonderful managing the process super quickly and have been so helpful with all those little issues that crop up when moving into a new house. Really great service and a very pleasant surprise. Thanks!Posted on Rose H31/03/2026Trustindex verifies that the original source of the review is Google. Just bought my first property through Brooks and cannot recommend them highly enough. Shaz was outstanding from start to finish. From the very first viewing to completion he was friendly and professional, very responsive to messages and emails, and incredibly patient with my questions as a first time buyer. Thank you so much!Posted on Jane HIGHAM28/03/2026Trustindex verifies that the original source of the review is Google. Fantastic estate agents. Over the last 13 years I have bought property, been a landlord and sold with them and cannot speak highly enough of the care and attention that I have received.Posted on Michael Oyekanmi27/03/2026Trustindex verifies that the original source of the review is Google. Wonderful service from the beginning to the end of the process. A great help in finding the property, arranging views, providing more information on the area, and following up throughout the process. Special mention to Ben Nicoll, continuously going over and above to get things over the line. Cannot recommend Ben and Brooks Estate Agents highly enough!Posted on Samer Khashou26/03/2026Trustindex verifies that the original source of the review is Google. Wonderful people to deal with, very helpful and understanding with what they are doing. Every question they are there to answer with pleasure. Had 2 flats for rent and they have done really well. I highly recommend them I appreciate all what you have done Jade and Holly.Posted on Tom Harrison24/03/2026Trustindex verifies that the original source of the review is Google. Highly recommend Brooks. Bought and sold with them and always very reliable, honest and good to work with!Posted on Tommy Mantell25/02/2026Trustindex verifies that the original source of the review is Google. Fantastic and easy experience working with Holly who was on hand constantly to help me through the process of moving into my first flat. Couldn’t have done more to support me, and made me feel at ease with the move. Big thank you to the wider team also, Jade and Ben especially - the latter of which stayed late on a Friday night to ensure I could collect my keys. Thank you all!Posted on Lindi Hlanze23/02/2026Trustindex verifies that the original source of the review is Google. I am very happy to come back to Brooks to manage my flat after a few years. They have a personal approach and have been very efficient in securing tenants and informing me of the new requirements as a landlord. I’d recommend their lovely team!Posted on Concept 196222/02/2026Trustindex verifies that the original source of the review is Google. I have been collaborating with Jade and Holly from the Rentals Team, and it was a positive experience. They were super helpful, professional and their experience of the Rentals space made the entire process easy. Thank you Brooks!